DTF (Direct To Film) Gang Sheets

**Product Info - Custom Orders with Customer-Provided Graphics**

At Wear X, we take pride in offering custom products that allow our customers to express their unique style and creativity. Each order is a reflection of your vision, and we are here to bring it to life. Here's important information about our custom orders:

**1. Custom Graphics Provided by You:**    - Your order is one-of-a-kind, as it features custom graphics and designs provided by you, our valued customer.    - We are thrilled to work with your creativity and ideas to craft a personalized product that meets your specifications.

**2. Design Responsibility:**    - It's important to note that the accuracy and quality of the custom graphics are the responsibility of the customer.    - We will faithfully reproduce the graphics you provide, but we do not assume responsibility for inaccuracies or design flaws in the graphics themselves.    - Please carefully review and double-check your provided graphics to ensure they are free of any errors or design imperfections.

**3. Proofing and Approvals:**    - Before we proceed with production, we may provide you with a proof of the design as it will appear on your product.    - We strongly recommend thoroughly reviewing the proof for accuracy, spelling, and design details.    - Once you approve the design proof, it will be used as the basis for your custom order.

**4. Quality Assurance:**    - While we cannot take responsibility for design flaws or inaccuracies in customer-provided graphics, we are committed to producing high-quality products.    - Our production team will do their utmost to ensure that the final product is crafted with precision and care.

**5. Customer Satisfaction:**    - Our goal is to ensure your complete satisfaction with your custom order.    - If you have any concerns about the accuracy or quality of your custom order, please reach out to our Customer Service Team, and we will do our best to assist you.

**6. Returns and Replacements:**    - If there are issues with the product's manufacturing or printing process that are not related to the original design provided by the customer, please contact our Customer Service Team for assistance.    - Returns and replacements will be handled in accordance with our Return and Refund Policy.

We value your trust in Wear X to bring your custom designs to life. If you have any questions or require further assistance, please don't hesitate to contact our Customer Service Team. Thank you for choosing us for your custom orders and for allowing us to be part of your creative journey.

**Return and Refund Policy**

At Wear X Apparel, your satisfaction with your purchase is our top priority. We understand that there may be circumstances where you need to return a product or request a refund. Please read our Return and Refund Policy carefully to understand your options.

**1. Damaged or Lost Shipments:**

**a. Damaged Shipments:** If you receive a damaged product due to shipping or manufacturing issues, we are here to help. Please follow these steps:

- Contact our Customer Service Team within 1 days of receiving the damaged product. - Provide clear photos of the damaged product, including the packaging, as well as your order number. - Our team will review your claim and, if approved, we will arrange for a replacement of the damaged item.

**b. Lost Shipments:** In the unfortunate event that your order is lost in transit and does not reach you within a reasonable timeframe, please follow these steps:

- Contact our Customer Service Team within [5] days of the expected delivery date. - Our team will initiate an investigation with the shipping carrier to locate your package. - If the package cannot be located, we will offer you the choice of a replacement or a refund.

**2. Returns and Refunds (Case-by-Case Basis):**

We understand that there may be other situations where you may wish to return a product or request a refund. In such cases, please follow these steps:

- Contact our Customer Service Team to explain the reason for your return or refund request. - Our team will evaluate your request on a case-by-case basis. - If your request is approved, we will provide you with instructions on how to return the product or initiate the refund process.

**Please Note:**

- All return shipping costs for reasons other than damaged or lost shipments are the responsibility of the customer. - Refunds will be issued using the original payment method whenever possible. - Refund processing times may vary depending on your payment provider.

Wear X Apparel reserves the right to make the final decision on all returns and refunds.

We are committed to providing you with high-quality products and exceptional customer service. If you have any questions or need assistance with a return or refund, please do not hesitate to contact our Customer Service Team. We are here to assist you and ensure your experience with Wear X Apparel is a positive one.

Thank you for choosing Wear X Apparel. Your satisfaction is our priority.

**Shipping Policy**

Thank you for choosing Wear X Apparel for your purchase! Here is everything you need to know about our shipping process:

**Domestic Shipping:** - All products are shipped via USPS (United States Postal Service) by default. - You have the option to choose FedEx or UPS for shipping instead of USPS please contact us at info@wearxapparel.com/(605)858-2004. - We offer shipping to all locations within the lower 48 states, as well as Hawaii and Alaska.

**International Shipping:** - Currently, we do not offer automatic international shipping during the checkout process. - If you wish to have a product shipped to a location outside of the United States, please contact our customer service team at info@wearxapparel.com/(605)858-2004. - Our customer service team will assist you in arranging the best shipping method and providing you with accurate shipping costs for international deliveries.

**Processing Time:** - Orders are typically processed within [processing time] business days from the date of purchase. - Processing time may vary depending on product availability and order volume. During busy seasons, processing times may be slightly longer.

**Shipping Time:** - Once your order is processed and shipped, delivery times will vary based on the shipping method chosen and your location. - Standard shipping within the United States usually takes [standard shipping time] business days. - Expedited shipping options are available for faster delivery.

**Order Tracking:** - You will receive a tracking number via email once your order has been shipped. - This tracking number will allow you to monitor the status and location of your package as it makes its way to you.

**Shipping Costs:** - Shipping costs are calculated based on factors such as the shipping method selected, package weight, and delivery location. - During the checkout process, you will see the available shipping options along with the associated costs.

**Delivery Issues:** - If you experience any issues with the delivery of your order, please contact our customer service team as soon as possible. - We are here to help resolve any problems and ensure that your order reaches you in a timely manner.

Please note that our shipping policy is subject to change, and we recommend reviewing it each time you make a purchase. If you have any questions or concerns regarding shipping, please don't hesitate to reach out to our customer service team at info@wearxapparel.com/(605)858-2004.

Thank you for choosing Wear X, for your purchase. We appreciate your business and strive to provide you with the best possible shopping experience.

Sincerely, Scott

Please send uesable art to info@wearXapparel.com

acceptible forms of art are;

.ai, .PDF, .PNG, ,Tiff

all art will be check and nested on your gang sheet to your specific quaities and size directions in your email.   Please identify how many and what size you want of each logo.